If you are a participant in a program with a carrier and would like to cancel, please refer to the cancellation process below. Please allow 30 days for the cancellation to process.
Cancellation Process by Product or Insurance Carrier:
MetLife Legal Plans (formerly Hyatt Legal Plans)
The legal plan is a year-long commitment. You may only enroll, cancel or make changes during the annual enrollment period, unless you are a new hire. Employees that wish to cancel their coverage may do so during annual enrollment by logging into PFM Benefits Plus; going to the MetLife Legal Plans page; clicking the enrollment link; and choosing "Cancel." Employees may also contact customer service at 1-855-952-1500.
Liberty Auto and Home Insurance
To make any changes to your policies, including cancellations or changes to payment options, please contact Liberty Mutual directly at 1-800-298-8018 or call a local office which you can find at www.libertymutual.com. Please reference your policy number, which can be found in your insurance policy. States have different requirements based on DOI regulations.
LifeLock Identity Theft Protection
Employees that wish to cancel their coverage may do so by logging into PFM Benefits Plus; going to the LifeLock page; clicking the enrollment link; and choosing "Cancel." Employees may also contact customer service at 1-855-952-1500.
MetLife Accident Insurance
Employees that wish to cancel their coverage may do so by logging into PFM Benefits Plus; going to the MetLife Accident Insurance page; clicking the enrollment link; and choosing "Cancel." Employees may also contact customer service at 1-855-952-1500.
MetLife Auto and Home Insurance
Cancellation policies differ by state; therefore, the employee must call the MetLife Call center at 1-800-438-6388 for cancellation terms and processing.
MetLife Critical Illness Insurance
Employees that wish to cancel their coverage may do so by logging into PFM Benefits Plus; going to the MetLife Critical Illness Insurance page; clicking the enrollment link; and choosing "Cancel." Employees may also contact customer service at 1-855-952-1500.
Nationwide Pet Health Insurance
Policyholders may cancel a policy at any time by contacting Nationwide directly at 1-877-738-7874 or optionally, by notifying Nationwide in writing via fax at 1-714-989-0537, or mail at P.O. Box 2344, Brea, CA 92822, or online at the
Policyholder Portal.